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Privacy Policy

Last updated: June 16, 2025

FreshShots is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated screenshot documentation service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Use our services
  • Contact us for support
  • Subscribe to our newsletter

This information may include:

  • Name and email address
  • Billing information
  • Usage data and preferences
  • Communication records

Automatically Collected Information

When you use FreshShots, we automatically collect certain information:

  • IP address and location data
  • Browser type and version
  • Device information
  • Usage patterns and analytics
  • Log files and error reports

Third-Party Authentication

When you sign in using Google or GitHub:

  • We receive basic profile information (name, email, profile picture)
  • We do not store your passwords
  • Authentication is handled securely through OAuth 2.0

How We Use Your Information

We use collected information to:

  • Provide and maintain our screenshot automation service
  • Process payments and manage your account
  • Send important service updates and notifications
  • Provide customer support
  • Improve our services and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

  • Payment processing (Stripe)
  • Cloud hosting and storage (DigitalOcean)
  • Email communications
  • Analytics and monitoring

We may disclose information when required by law or to:

  • Comply with legal process
  • Protect our rights and property
  • Ensure user safety
  • Investigate potential violations

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

Data Storage and Security

Security Measures

We implement industry-standard security measures:

  • Data encryption in transit and at rest
  • Secure authentication protocols
  • Regular security audits
  • Access controls and monitoring

Data Retention

We retain your information only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

International Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

Your Rights and Choices

Account Management

You can:

  • Update your account information
  • Change your preferences
  • Download your data
  • Delete your account

Communication Preferences

You may:

  • Unsubscribe from marketing emails
  • Opt out of non-essential communications
  • Manage notification settings

Data Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your data
  • Restrict processing
  • Data portability

To exercise these rights, contact us at [email protected].

Cookies and Tracking

Cookies We Use

We use cookies and similar technologies for:

  • Authentication and security
  • Preferences and settings
  • Analytics and performance monitoring
  • Service functionality

Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect service functionality.

Children’s Privacy

FreshShots is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically. When we make changes:

  • We will post the updated policy on this page
  • We will update the “Last updated” date
  • For significant changes, we will provide additional notice

Contact Us

If you have questions about this Privacy Policy or our privacy practices:

Email: [email protected]
Support: [email protected]
Website: https://freshshots.io


This privacy policy is effective as of the date listed above and applies to all users of the FreshShots service.